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«Gurkhas Institute of Technology Pty. Ltd., trading as RGIT Australia. National Provider No. 22088 ABN 68 127 999 CRICOS Code 03002G. Student Handbook ...»

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Education Integrity RGIT has a rigorously monitored and executed compliance framework to ensure the Institute meets all Commonwealth and State legislations and regulations including the following: the National Code of Practice for Overseas Students 2007, the Australian Student Visa Program, the Equal Opportunity Act, the Occupational Health and Safety Act, Accident Compensation Act, and the Commonwealth Privacy Act(see About Us, Governance www.rgit.edu.au).

Class Schedule currently 5 days a week Monday to Friday RGIT runs classes 7 days a week. Classes are scheduled between 8:30am and 5:30pm. Students have two 15-minute tea beaks and a 30-minute lunch break.

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Course Delivery Institute staff use a number of approaches for course delivery. These may include: teacher-led classroom delivery, workshops, practicals, seminars, e-Learning resources, tutorials and selfsupervised study. During class time, students will be expected to participate by answering questions, giving opinions, demonstrating tasks, working with others in groups, making presentations and role playing situations.

Field Trips RGIT has an active field trip program in many courses to enhance the learning experience and to provide enjoyable social opportunities for students. These are generally free events and within walking distance of the campus.

Additional Costs (where applicable) Students are required to pay for their own textbooks, uniforms/ingredients (for Commercial Cookery courses) and other equipment (iPads, laptops for Business, Information Technology and Accounting). Further information is provided during your Orientation session, and trainers also offer advice on local suppliers. Please refer to Fees &Charges (page 23) of this handbook.

Attendance Student attendance is recorded daily, including late arrivals and early departures.

For international ELICOS students, if attendance falls between 90% and 85%, a counselling session is arranged. If attendance falls below 80% a First Warning letter is issued and then, if necessary, an Intention to Report the student to DIAC for nonattendance is sent.

International students studying VET courses are expected to attend all classes.

However, these students will be reported to the Department of Immigration and Border Protection (DIBP) only on the basis of unsatisfactory course progress.

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Students will be notified in advance of the time and form of an assessment.

Students will be given the opportunity of at least one re-assessment for any competencies not achieved on the first attempt. Re-assessment fees may apply for subsequent attempts and for some practical hospitality units. Please refer to our Assessment Policy for full details on our website www.rgit.edu.au.

Work-Based Assessment Work-based assessment, also referred to as practical placement, is a compulsory requirement for completing hospitality qualifications at RGIT Australia. Work-based assessment involves students working in a commercial enterprise to demonstrate their hospitality skills and to complete assessment requirements.

RGIT Australia will arrange practical placement at a commercial enterprise for students.

The number of hours that a student must work is determined by the course requirement. While working in the commercial enterprise, students will be supervised by staff there, and by RGIT Australia staff. Students will be covered by Work Cover insurance for the time they spend on work-based assessment.

For students completing the Hospitality course as Work-based Training, a Traineeship or Apprenticeship, assessment will be conducted at their workplace throughout the duration of the course by RGIT Australia staff.

As part of work-based assessment, students are required to maintain a log book that records their experience and attendance at both the commercial enterprise and RGIT Australia. The log book forms an essential part of course assessment and will be monitored regularly.

In situations where a student’s log book does not show completion of the required workplace experience, the student must undertake additional work-based experience to meet the assessment requirements.

Prior to Work Placement: (currently no work placement required) Students will receive induction training at both RGIT and their place of work before commencing work-based placement. Occupational Health and Safety training is part of RGIT course content and takes place at RGIT. RGIT trainers simulate workplace situations within the classroom so that students can practice their knowledge and skills. Induction at the workplace allows students to become familiar with the workplace, procedures and staff.

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Unsatisfactory Course Progress Each student’s progress is monitored, recorded and assessed. Students will be notified of satisfactory course progress requirements and reassessment procedures during orientation and at the beginning of each course.

At a minimum, the Institute assesses each student at the end point of each term according to its course progress policy. The Institute has an intervention strategy that identifies and assists students who are at risk of not making satisfactory course progress.

Qualification Recognition Qualifications gained at RGIT Australia are based on the principles, guidelines and standards set by the Australian Qualifications Framework (AQF) and VET Quality Framework (VQF) and are recognised nationally.

Students who complete all assessment requirements for a qualification will be awarded a certificate corresponding to the completed course. Those completing assessment requirements for part of a qualification will receive a Statement of Attainment for completed competencies.

Completion of courses does not guarantee an employment outcome. Formal requirements other than educational qualifications (e.g. licensing, professional registration etc.) may apply to some occupations and locations.

Pathways to Higher Education Diploma and Advanced Diploma graduates of RGIT Australia may seek credits of up to 1.5 years to relevant bachelor’s degree programs at Australian Universities. RGIT is proud to have developed excellent relationships and course articulation with Charles Stuart University, Griffith University, Chifley Business School, Australian Technical and Management College and Stotts Business College.

Student Welfare RGIT’s student policies are designed to ensure you receive fair treatment and are given the best opportunity to complete your studies in a supportive environment. These policies include Access and Equity; Student Safety and Security; Student Code of Behaviour and Discipline; and the Student Complaints and Appeals Procedure.

If you do experience any personal problems or study difficulties, it is important to speak to a staff member as soon as possible who will do their best to help you resolve the situation.

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Student Code of Behaviour The Student Code of Behaviour serves the best interests of all students at RGIT. It is a code that requires the mutual respect of all students and must be adhered

to at all times. RGIT students should uphold:

• The right to be treated with respect from others, to be treated fairly and without discrimination, regardless of religious, cultural, racial and sexual differences, age, disability or socio-economic status

• The right to be free from all forms of intimidation

• The right to work in a safe, clean, orderly and co-operative environment

• The right to have personal property (including computer files and student work), and the Institute’s property, protected from damage or other misuse

• The right to have any disputes settled in a fair and rational manner (through RGIT’s Complaints and Appeals Procedure)

• The right to work and learn in a supportive environment without interference from others

• The right to express and share ideas and to ask questions

• The right to be treated with politeness and courteously at all times.

Non-Compliance with the Code In the event of non-compliance with the Code of Behaviour, the following three-step procedure for discipline is applied.

Step 1: An Institute staff member will contact students in the first instance to discuss the issue or behaviour and to determine how the issue might be rectified. This meeting and its outcomes will be documented, signed by all parties and included on the student’s personal file.

Step 2: If the issue or behaviour continues, students will be invited for a personal interview with the Head of Vet (or a nominee) to discuss this further. This meeting and its outcomes will be documented, signed by all parties and included on the student’s personal file on the student management system.

Step 3: Should the issue or behaviour continue, the student is given a final warning in writing and a time frame in which to rectify the issue. A copy of this letter will be included on the student’s personal file on the student management system.

If the behaviour persists after the three steps have been followed, training services will be withdrawn and the student will be notified in writing that their enrolment has been suspended or cancelled. In the case of international students, suspension or cancellation of their enrolment will be reported to

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Department of Immigration and Border Protection (DIBP) and may affect the student’s visa status.

At any stage of this procedure, students are able to access RGIT’s Complaints and Appeals Procedure to settle any disputes that may arise.

Plagiarism, Collusion & Cheating Acts of plagiarism, collusion and cheating are not permitted in any work completed for assessment and will result in a written warning and repeating the unit of work, incurring any associated charges. If a student is caught engaging in these acts a second time, they may be suspended or expelled from the Institute. All work submitted must be an accurate reflection of the student’s level of competency. Please see our Assessment Policy for full details on the website.

Plagiarism: means taking or using another person’s ideas or work and passing them off as your own ideas or work. Plagiarism is also failing to acknowledge adequately any ideas that are not your own.

Collusion: is when two people work together to intentionally gain an unfair advantage in their assessment by, for example, authoring a task jointly that should be completed individually, or allowing someone to pass off your information as their own.

Cheating: means preparing information in a way that gives you an unfair advantage: for example, copying someone’s work during a test, or copying another student’s assignment, or allowing another student to use your work for their own assessment task.

Student Complaints and Appeals Procedure RGIT has a Student Complaints and Appeals Procedure to provide students with a fair and equitable process for resolving any disputes or complaints they may have.

The Student Complaints and Appeals Procedure include a requirement that an independent mediator be appointed for a fee (payable by students) if the student is dissatisfied with the resolution proposed by the Institute. Students will also be supported to seek an external appeal process through the Overseas Student Ombudsman www.oso.gov.au or 1300 362 072.

The Institute’s Student Complaints and Appeals Procedure policy can be obtained from Student Administration or viewed on our website www.rgit.edu.au.

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Personal Information Privacy and Security Students’ personal information will be collected by fair and lawful means which is necessary for the purpose of enrolment and administration at the Institute. RGIT is committed to ensuring the confidentiality and security of all student information provided in accordance to the Commonwealth Privacy Act (2000). In addition, RGIT’s Privacy Policy provides procedures for how RGIT collects, stores, uses and disseminates student information with reference to the record management system and the Victorian Freedom of Information Act (1982).

Access and Equity Policy The Institute’s Code of Practice includes an Access and Equity policy. This document is available on request. It is the responsibility of all staff to ensure the requirements of the Access and Equity policy are met at all times. It is available at www.rgit.edu.au.

Fees & Charges Fees & Charges

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All fees are quoted in Australian dollars and are subject to change without notice.

Students are required to pay for their own textbooks, uniforms and ingredients (Commercial Cookery courses) and equipment (iPads, laptops for Business, Information Technology and Accounting). Further information about fees and charges is also provided during your Orientation session.

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Tuition Fee Payment & Refunds Payment of fees Students are not required to pay more than the initial tuition fee amount as stated on their offer letter (or more 50% of the tuition fee) before the start of the course.

However, students have a choice to pay more than 50% of the fees or the full course fees up front if they wish to. Any amount of fees paid before the start of the course will be reflected on the student’s Confirmation of Enrolment (COE).

Tuition fees for each study term must be paid in advance, unless a payment plan is made with the Institute.

Late or non-payment: A late payment fee may be levied on students who pay their fees after the due date. Continued unpaid fees will result in the automatic cancellation of a student’s enrolment at the end of any appeals process. RGIT maintains the right to withhold student results until any outstanding tuition fees are paid in full.

Withdrawal from the course: Upon receiving a written notice of withdrawal, RGIT will refund tuition fees, less an Administration Fee of $200. No refund is available after the course has commenced, unless special circumstances apply, such as circumstances of a compassionate nature, or death or severe illness in the immediate family.

Refund requests: All requests for refund must be made in writing by way of an Application for Refund form, clearly stating the reason for the refund, and must include any documentation that supports the request, such as a completed Course Withdrawal Form provided by the Institute.

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