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«Gurkhas Institute of Technology Pty. Ltd., trading as RGIT Australia. National Provider No. 22088 ABN 68 127 999 CRICOS Code 03002G. Student Handbook ...»

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Handbook 2016

A complete guide for RGIT International

students in Hobart Campus

Gurkhas Institute of Technology Pty. Ltd., trading as

RGIT Australia.

National Provider No. 22088 ABN 68 127 999 CRICOS

Code 03002G.

Student Handbook 2016

© RGIT Australia

All rights reserved. No part of this publication may be reproduced, repackaged, stored in a retrieval

system or transmitted in any form or by any means whatsoever without the prior written permission of the

copyright owner.

Prepared and published by RGIT Australia:

28-32 Elizabeth St, Melbourne, VIC, 3000, Australia Postal Address: GPO Box 5466, Melbourne, VIC, 3001, Australia Phone: (+61 3) 8639 9000 | Facsimile: (+61 3) 8639 9001 Email: study@rgit.edu.au | Website: www.rgit.edu.au Disclaimer Every effort has been made to ensure that this student handbook is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this book. RGIT Australia is not responsible for any injury, loss or damage as a result of material included or omitted from this resource. Information in this student handbook is current at the time of publication. The time of publication is indicated in the Version information printed at the bottom of each page.

Page: 2 of 40 Version: 1.1 Last Reviewed: June 2016 International Student Handbook 2016 – Hobart Campus Student Handbook 2016 Quick Reference Guide Student Contact Details Student name:………………………………………

RGIT Student ID:……………………………………

Mobile phone:...……………………………………………………


Important Contacts Name Phone Email Reception& Amelia 6217 9000 amelia@rgit.edu.au Administration Student Services Pragya 6217 9000 pragya@rgit.edu.au Your Trainers 6217 9000 Accounts 6217 9000 accountshobart@rgit.edu.au RGIT Australia Hobart Campus Location

–  –  –

Table of Contents Welcome to RGIT Australia

Academic Calendar: Term Dates

General Student Information


Student ID Cards

Campus Facilities


Accounts Department

Your Feedback

Local Doctors

Studying at RGIT Australia

USI – Unique Student Identifier

Credit Transfer

Recognition of Prior Learning (RPL)

Highly Qualified Staff

Education Integrity

Class Schedule currently 5 days a week Monday to Friday

Course Delivery

Field Trips

Additional Costs (where applicable)



Work-Based Assessment

Unsatisfactory Course Progress

Qualification Recognition

Pathways to Higher Education

Student Welfare

Student Code of Behaviour

Page: 4 of 40 Version: 1.1 Last Reviewed: June 2016 International Student Handbook 2016 – Hobart Campus Student Handbook 2016 Plagiarism, Collusion & Cheating

Student Complaints and Appeals Procedure

Personal Information Privacy and Security

Access and Equity Policy

Fees & Charges

Tuition Fee Payment & Refunds

Personal Property and Security

Mobile Phone Usage

Dress Code


Drugs and Alcohol

Emergency Procedures

International Students

Education Services for Overseas Students (ESOS)

Support Services for International Students

Essential Services

Medical Services

Community Bodies

Counselling Services

Change of Institution or Course

Deferred or Suspended Studies

Refund Policy

Study Methods & Difficulties

Working in Australia

Use of Personal Information

Student Visa Obligations

ELICOS Attendance

Unsatisfactory Course Progress

Change of Address

Living in Hobart

Useful internet sites for student housing:

Cost of Living

Page: 5 of 40 Version: 1.1 Last Reviewed: June 2016 International Student Handbook 2016 – Hobart Campus Student Handbook 2016

Welcome to RGIT AustraliaDear Student,

Welcome to RGIT Australia, one of the leading vocational education and training colleges in Australia renowned for its quality and excellence. We offer a wide variety of courses to both local and international students, from traineeships to apprenticeships and short courses to certificates, diplomas and advanced diplomas in a range of delivery modes including full-time, part-time and online.

Our main campus is located in the heart of Melbourne’s central business district (CBD), with purpose-built training facilities and smaller classrooms to cater to the learning needs of students. We are a growing institute and in 2014 we opened our new campus in Hobart, Tasmania.

As a student of RGIT, you will receive quality training and industry experience. We will equip you with all the necessary skills to embark on your career and you will be fully supported by our dedicated and professional staff. As a graduate of RGIT Australia, you will have the opportunity to either enter into relevant workforce arenas or pursue further studies in universities.

At RGIT Australia, we pride ourselves of providing a caring environment to each of our students. We therefore seek to support our students by looking after their personal welfare and wellbeing. We aim to provide holistic support to our students so as to help them realize their full potential.

Welcome to our Institute - the multicultural experience and the diversity of opportunity awaits you here. I hope you will enjoy your time at RGIT Australia and wish you every success in your academics.

Yours sincerely, Chandra Yonzon Chief Executive Officer (CEO)

–  –  –

* The course tuition fees above, quoted in Australian dollars, are valid for 2016 only and are subject to change. These prices are indicative only. We recommend you call RGIT to determine if you are eligible for fee variation based on your individual circumstances.

Please visit our website to download a prospectus. Tuition Fees exclude course material, ingredients, workbooks/textbooks and/or equipment fees. Please refer to individual courses for details.

–  –  –

General Student Information Orientation Orientation is conducted prior to the commencement of the course. Its purpose is to fully inform new students of most aspects of life at the Institute and to provide an introduction to studying at RGIT, Hobart’s costs of living, transportation, facilities, banking and accommodation. An opportunity to ask questions will be given.

Student ID Cards RGIT issues students with student ID cards at the time of enrolment, which must be carried at all times when on campus.

Campus Facilities Campus Location RGIT Australia Hobart Campus is conveniently located at 162 Macquarie Street Hobart TAS, 7000 in the heart of Hobart’s Central Business District. The main campus is located in the Hobart CBD, with easy access by public transport. The campus is spread across 2 floors of the 4 storey building. All floors can be accessed via lifts or staircase.

Classrooms The classrooms are modern, air-conditioned facilities that are well equipped for effective learning. Most also enjoy natural light and city views. These are located on Level 3 and 4of the building and are accessed via elevator or stairs.

Student Administration & Support Services Student administration and support services are on Level 3 Hobart Campus.

This is your first point of contact for any queries.

–  –  –

Student Lounge The students lounge/ Recreation Room is located on Level 3. The recreation room is equipped with lounge chairs, television and refrigerator along with facilities for making hot beverages.

There is also a pantry / kitchenette on Level 3 for use by students.

Computer Rooms Main Campus: Our two computer rooms are located on Level 3 and 4. One is a general computer room for use by all students at level 3 and the other is a dedicated facility for students undertaking Information Technology studies.

2 for use to be used by students during campus hours.

Student Library & Resource Centre The Student Library, located on Level 4 is equipped and a range of textbooks, magazines, periodicals, newspapers. This library is maintained and updated regularly with appropriate materials. Group study room is also available within the library as well as self study areas.

Printing and Photocopying Printing and photocopy facilities are available in Level 3 as well as the library.

Please speak to the reception. The cost is 10c per black and white page.

–  –  –

Student Support Team and Services Student Administration and the Student Support Services office are located on Level 3. A Student Support Officer will provide details about the services during the orientation program.

Students requiring special or intensive assistance must contact the Operations and Compliance Manager or Student Support Officers who may refer them to external support services if required. Otherwise, contact, Reception: For all general course, enrolment and administrative queries.

Student Administration: For specific enrolment and course queries.

Trainers: All specific subject and assessment issues.

Student Counsellor: We have student counsellor onsite who can assist you with issues such as stress, financial difficulties, health, family, bullying, relationship issues, living-away-from-home and social issues.

The RGIT student counsellor is Dr Pragya Gurung.

How to make an appointment: To speak with our onsite student counsellor, make a booking through Amelia (Reception) on Level 3, 162 Macquarie Street, TAS 7000 or call (03) 6217 9000. If you require psychological services, our counsellors will refer you to an appropriate service provider.

Reception Main Campus: Receptionists are available on Level 3 from 8.30 am to 4.30 pm, Monday to Friday.

Employment & Job Placement RGIT supports students to enhance their employability skills with updated information and tips on job hunting, applying for jobs, interviewing skills etc. through its own website and student newsletter EVOLVE.

Trainers assist, where possible, in directing students to job opportunities. Students

are also encouraged to monitor employment websites such as:

–  –  –

Accounts Department All queries and transactions regarding tuition fees, receipts, fines or private health insurance transfers are handled by our Hobart Accounts Department on Level 3.

Please contact Pragya at level 3.

Your Feedback RGIT values your feedback and is committed to the continuous improvement of the Institute for your benefit. Please take time to fill out Student Feedback Forms during your course of study. Forms are available on Level 3 at Student Administration.

The following support services are free. They are able to provide you with immediate telephone-based counselling and further referrals to help you deal with your issue. (1300 numbers incur a local call cost. 1800 numbers are free calls.)

• International Student Care: 1800 056 449, counselling, referral & case management.

• Lifeline: 24-hour suicide prevention counselling. 13 11 14.

• Mensline Australia: Counselling for men in distress. 1300 78 99 78.

• Kids Help Line: 24-hour counselling for people between 5 and 25 years.1800 551800.

• Griefline: Grief counselling noon – 3am, 365 days a year. (03) 9935 7400.

• DirectLine: 24-hour drug and alcohol counselling. 1800 888 236.

• Crisis Accommodation Information: 1800825 955 24-hour free call.

• Women’s Domestic Violence Crisis: 1800 015 188.

• Gambling Help Line: 24-hour counselling for gamblers.1800 858 858.

Local Doctors please refer to the softcopy list provided In Australia, doctors are called general medical practitioners or “GPs”. GPs see patients for basic health conditions and provide referrals to specialists for more complex health issues.

A list of nearby foreign-language doctors is provided below. Please note that RGIT has no association with these doctors. This is not a complete list; you may find other GPs who better suit your needs.

International students: Remember, if you’re absent from class because you’re sick, you must have a medical certificate from a GP. If you don’t live in or near the city, it’s wise to find a GP near your home so it’s easy to make an appointment if you become sick.

–  –  –

Studying at RGIT Australia USI – Unique Student Identifier All students undertaking vocational education and training must hold a Unique Student Identifier (USI) and provide it to the institute during the enrolment process.

If students do not provide USI, the Training Providers will not be able to issue a Certificate, Statement of Attainment or Transcript for the training. For details on USI, visit www.usi.gov.au.

Credit Transfer Students who have completed identical units from their course at other institutions will be given recognition for these units on presentation of a verified transcript, Award or Statement of Attainment. Application for credit transfer must be lodged in writing. The Application Form is available during formal enrolment or from our website www.rgit.edu.au.

Recognition of Prior Learning (RPL) Students who believe they already have some of the competencies in the course may apply for Recognition of Prior Learning (RPL). An essential requirement of RPL is proof that you currently have the required competencies. An application must be made using the RPL Application Form that will be made available during formal enrolment, or from our website www.rgit.edu.au.

Highly Qualified Staff All our trainers and assessors are highly qualified experts in their fields with extensive industry experience and have completed the required Certificate IV in Training and Assessment (see About Us, Staff Profiles www.rgit.edu.au).

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