WWW.THESES.XLIBX.INFO
FREE ELECTRONIC LIBRARY - Theses, dissertations, documentation
 
<< HOME
CONTACTS



Pages:     | 1 |   ...   | 86 | 87 || 89 | 90 |   ...   | 156 |

«VOLUM E 1 1, N UM B E R 1 I S SN 2 1 6 8 - 0 6 1 2 F L ASH DR I V E I S SN 1 9 4 1 - 9 5 8 9 ON L I N E T h e In s t it ut e f o r Bu s i n e s s an ...»

-- [ Page 88 ] --

Grandon & Pearson (2004a) found that the commitment of top management, the level of IT knowledge they have, and their attitude to innovation greatly influenced the adoption of e-commerce. In a study of Korean SMEs by Jeona, Han & Lee (2006), they suggested that the CEO’s knowledge of IT/e-business and positive attitudes toward innovation were one of the major determining factors of digital business adoption.

Al-Qirim (2006) indicates that business size and the necessary capital and resources appear to limit SMEs’ ability to adopt digital technologies while Johnston & Wright (2004) argue that smaller size allow SMEs to be more flexible to change. Molla, Heeks & Balcells (2006) suggest that SMEs are more ready to make internal changes to processes and structures that are needed to deliver the benefits of e-commerce. The studies by Grandon & Pearson (2004b) on the adoption factors of US SMEs and Sutanonpaiboon & Pearson (2006) on e-commerce adoption of Thailand SMEs show that SMEs that are ready to adopt do have the necessary financial and technological resources to support the implementation of e-commerce.

Johnston & Wright (2004) in a study of the e-business capability of SMEs in various countries found that customer pressures are one of the most significant drivers. The reason for this is because SMEs were forced to adopt e-business in order for their system to become compatible with that of their customers. In another study by Drew (2003) of e-commerce adoption by SMEs in England, the key factors identified were customers demanding to deal on the internet, pressures from suppliers, and the need to keep up with existing competitors. However the results of this study contrast that of Ching & Ellis (2004). Ching & Ellis (2004) surveyed 84 SMEs in Hong Kong and found that pressure from customers motivated Hong Kong SMEs to adopt e-commerce, but pressure from suppliers and competitor rivalry had little impact on the adoption decision.

A study of 100 Ghana SMEs by Saffu, Walker & Hinson (2008) suggested that e-commerce adoption was higher when the business practices are compatible with the infrastructure of e-commerce. On the other hand, Maguire, Koh & Magrys (2007) in a study of e-business adoption in SMEs, found that the lack of skilled personnel was a major barrier for the low level of e-commerce adoption in the business sectors researched. Other barriers to SMEs digital business adoption include security and privacy concerns, cost of digital business implementation and lack of digital strategy and relevant resources and skilled staff to implement digital business (MacGregor & Vrazalic 2008, Maguire, Koh & Magrys 2007).

METHODOLOGY

This research is based on a study of four small businesses employing people between 6 and 25 in GWS. To identify the factors affecting digital business adoption in SMEs in GWS, a qualitative case study approach is employed in this research. Drawing on a publicly available database of the SMEs located in GWS, businesses were initially approached with an invitation to participate in the study. The four businesses were GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 395 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1 selected due to its size, geographic location and their willingness to participate in the study. For this qualitative study, data was collected through face-to-face interviews of business owners or managers and unstructured observation. The topics discussed at the interview included drivers and barriers to digital business adoption and business strategy to adopt digital technology or overcome their barriers. In-depth semi- structured interviewing of 4 business owners or managers was carried out in 2014. The semistructured interviews lasting about 50 minutes each session were digitally recorded and transcribed. Semistructured interviewing is a fairly flexible structure that allows some probing to be done. The researcher can ask additional follow up questions for further explanation and clarification. Semi-structured interviews increases the comparability of the data collected due to the use of a semi-structured interview guide, which helps show relationships and common reoccurring themes between the answers (Flick 2002). In addition to semi- structured interviews, unstructured observations were used to gather additional data on participant behaviour and the workplace environment in which they operate concerning the usage of digital technologies. A research diary or field notes were used to carry out unstructured observations.

The data from the interviews and the field notes were analyzed and interpreted using categorizing, coding, and contextualization techniques to look for patterns and themes both within and across the businesses. The research presents its data analysis through a combination of the literature and themes emerging from the indepth interviews and the unstructured observation during the interviews.

RESULTS AND DISCUSSIONS

This research reveals that adoption of digital business is rather limited in the participating organisations.

The level of digital business adoption can be best viewed as using emails or providing basic information and services online according to the managers or business owners interviewed. During the interviews different aspects were often mentioned by the interviewees as having a significant impact on their ability to adopt digital business. Based on the analysis of the data, the aspects perceived as important include perceived costs and risk and benefits. Business adoption tends to be driven by benefits and restricted by perceived cost and risk of change (Chaffey, 2015). The managers or business owners interviewed were uncertain about the financial returns from investments in digital systems. This uncertainty was exacerbated by a lack of cost and benefits analysis on their investment and reasonable knowledge about digital system setup and running costs. Lack of understanding of relevance of digital business to their organisations has been identified as a major barrier by the managers interviewed. Their limited understanding of the business implications of digital business and digital business models make them reluctant to take further actions.





Therefore, they often take a ‘Wait and See’ approach in digital business adoption for their organisations.

Security, privacy and legal issues were commonly perceived barriers. The perception of these risks resulted in limited adoption of digital business in these companies. Lack of skilled staff and confidence in digital business adoption has also become a major issue for these companies interviewed. The current low level of digital engagement further highlights these concerns. The four business owners and managers interviewed reported that their business has yet to adopt strategic use of digital technologies to enhance business processes. It appeared that they were unaware that competitive advantages came not from technology but from how it is integrated into business processes and practices. Digital business adoption is clearly a strategic business issue rather than a technical issue. As observed by Porter 15 years ago, ‘the key question is not whether to deploy Internet technology – companies have no choice if they want to stay competitive – but how to deploy it.’ (Porter 2001). It is noted that this view still remains relevant today to many SMEs for adopting digital business. It is important for SMEs to take a strategic approach to be ready for the digital future.

GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 396 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1

CONCLUSION

SMEs are a major and important part of the Australian economy in terms of making contribution to Gross Domestic Product (GDP) and employment. However, SMEs have been slow in the uptake of digital business despite its benefits, due to various barriers. The findings of this research suggest that the current state of digital businesses adoption in SMEs in GWS can be best viewed as little more than using emails or providing basic information and services online. The factors affecting digital business adoption identified from this research include lack of understanding of benefits to their business, absence of digital strategy to bring transformative change to business, lack of skills and perceived cost and risk of change. These results are consistent with the factors identified in the previous studies presented in the literature review section.

The research findings indicate that the local small businesses in GWS appear to be slow to advance their efforts to engage in the digital economy. This research recommends that SMEs in GWS need to take a proactive approach to developing effective digital strategies as companies that do not have a coherent digital business strategy with clearly defined objectives are less likely to engage more efficiently with suppliers and expand and better serve their customer base in a fast changing digital environment.

REFERENCES

Al-Qirim, N. (2006), ‘Personas of e-commerce adoption in small businesses in New Zealand’, Journal of Electronic Commerce in Organizations, vol. 4, no. 3, pp. 18-45.

Chaffey, D 2015, Digital business and e-commerce management: strategy, implementation and practice, 6th edn, Financial Times Prentice Hall, Harlow Ching, H.L. & Ellis, P. (2004), ‘Marketing in cyberspace: what factors drive e-commerce adoption?’, Journal of Marketing Management, vol. 20, pp. 409-429.

CSIRO (2008), CSIRO's small and medium enterprise engagement centre, viewed 28 December 2010, http://www.csiro.au/solutions/SMEEngagement.html.

Damaskopoulos, P. & Evgeniou, T. (2003), ‘Adoption of new economy practices by SMEs in eastern Europe’, European Management Journal, vol. 21, no. 2, pp. 133-145.

Deloitte Access Economics (2003), “Connected Small Businesses: how Australian small businesses are growing in the digital economy”.

Drew, S. (2003), ‘Strategic uses of e-commerce by SMEs in the east of England’, European Management Journal, vol. 21, no. 1, pp. 79–88.

Flick, U. (2002), An introduction to qualitative research, 2nd edn, SAGE Publications Ltd, London.

Grandon, E.E. & Pearson, M.J. (2004a), ‘E-commerce adoption: perceptions of managers/owners of small and medium sized firms in Chile’, Communications of AIS, vol. 13, pp. 81-102.

Grandon, E.E. & Pearson, M.J. (2004b), ‘Electronic commerce adoption: an empirical study of small and medium US businesses’, Information & Management, vol. 42, pp. 197-216.

Jeona, B.N., Han, K.S. & Lee, M.J. (2006), ‘Determining factors for the adoption of e-business: the case of SMEs in Korea’, Applied Economics, vol. 38, no. 16, pp. 1905-1916.

GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 397 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1 Johnston, D.A. & Wright, L. (2004), ‘The e-business capability of small and medium sized firms in international supply chains’, Information Systems & e-Business Management, vol. 2, pp. 223-240.

Kapurubandara, M., Hol, A. & Ginige, A. (2010), ‘SMES in developed and developing countries treading similar paths towards etransformation’, The international joint conference on e-business and telecommunications 2010, pp. 26-28, viewed 24 December 2010, Australasian Digital Thesis database.

MacGregor, R.C. & Vrazalic, L. (2008), ‘A profile of Australian regional SME non-adopters of ecommerce’, Small Enterprise Research, vol. 16, no. 1, pp. 27-46.

Maguire, S., Koh, S.C.L. & Magrys, A. (2007), ‘The adoption of e-business and knowledge management in SMEs’, Benchmarking: An International Journal, vol. 14, no. 1, pp. 37-58.

Molla, A., Heeks, R., & Balcells, I. (2006), ‘Adding clicks to bricks: a case study of e-commerce adoption by a catalan small retailer’, European Journal of Information Systems, vol. 15, pp. 424-438.

Pearson, M.J. & Grandon, E.E. (2005), ‘An empirical study of factors that influence e-commerce adoption/non-adoption in small and medium sized businesses’, Journal of Internet Commerce, vol. 4, no.

4, pp. 1-21.

Porter, M. (2001) Strategy and the Internet, Harvard Business Review, March 2001, 62–78 Rosli, M. & Noor Azizi, I. (2009), ‘Electronic commerce adoption in SME: the trend of prior studies’, Journal of Internet Banking & Commerce, vol. 14, no. 2, pp. 1-16.

Saffu, K., Walker, J.H. & Hinson, R. (2008), ‘Strategic value and electronic commerce adoption among small and medium-sized enterprises in a transitional economy’, Journal of Business & Industrial Marketing, vol. 23, no. 6, pp. 395-404.

Sutanonpaiboon, J. & Pearson, M.A. (2006), ‘E-commerce adoption: perceptions of managers/owners of small- and medium-sized enterprises (SMEs) in Thailand’, Journal of Internet Commerce, vol. 5, no. 3, pp. 53-82.

GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 398 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1

ABILITY AND NECESSARY OF FOOD DESIGN THAT

NEEDS KNOWLEDGE FOR ADDING MORE VALUE OF

RESTAURANT IN BANGKOK

Aticha Kwaengsopha, Suan Sunandha Rajabhat University-Bangkok Thailand

–  –  –

This Research aims to study the ability and need of food styling skills of restaurant owners who need knowledge to add more value to Thai dishes in Thailand Tourist destinations. The objectives of this research are to study and analyze the abilities and food styling skills of the restaurant owners to be able to add more value on dishes. It also aims to investigate the different patterns and the ways to increase food styling knowledge and ability. The findings restaurant had on the capabilities and needs the skills and knowledge to design and decorate dishes to add value to the pool design plate. Forms and ways to enhance their knowledge and skills for the decoration of dishes to add value to the food dish Thailand. The study found that Respondents to learn more about the customer. In order to understand their needs and can bring development shop. There also needs to participate in a creative workshop designed to increase revenue.



Pages:     | 1 |   ...   | 86 | 87 || 89 | 90 |   ...   | 156 |


Similar works:

«CUARTA EDICIÓN Ley de Salud Mental en Oregon CUARTA EDICIÓN Ley de Salud Mental en Oregon 2012 Disability Rights Oregon 610 SW Broadway, Suite 200, Portland OR 97205 Voz: 503-243-2081 o 1-800-452-1694 Fax: 503-243-1738 Correo electrónico: welcome@droregon.org Sitio Web: www.droregon.org Escrito en 1995 por Jonna Schuder, Abogado Actualizado en 2001 Por Jan Friedman, Abogado Actualizado en 2009 por Beth Englander, Abogado Bob Joondeph, Director Ejecutivo McKenna Lebens, Especialista en...»

«  1 The Report was developed by “Human Right Movement: Bir Duino – Kyrgyzstan” within The 2    Report was developed by “Human Rights Movement: Bir Duino – Kyrgyzstan” within framework of Project “Early Marriage and Maternity Analysis in Kyrgyzstan” with financial support provided by the Norwegian Helsinki Committee. Opinions, conclusions, or recommendations expressed in the publication present the authors’ views and do not necessarily reflect the point of view of the...»

«OrthopaedicsOne Articles 12 Calcaneal fracture Contents Introduction Pathoanatomy Clinical Presentation Radiographic Evaluation Classification Systems Conservative Treatment Operative Treatment Complications Outcomes References Acknowledgments 12.1 Introduction The calcaneus is the most frequently injured tarsal bone. Approximately 75% of these injuries are intra-articular, and almost all occur due to an axial load such as a fall from a height or a motor vehicle accident. Approximately 10% of...»

«Firms` financial choices and thin capitalization rules under corporate tax competition Andreas Haufler and Marco Runkel CESifo GmbH Phone: +49 (0) 89 9224-1410 Poschingerstr. 5 Fax: +49 (0) 89 9224-1409 81679 Munich E-mail: office@cesifo.de Germany Web: www.cesifo.de Firms’ financial choices and thin capitalization rules under corporate tax competition∗ Andreas Haufler† Marco Runkel‡ University of Munich University of Magdeburg February 2009 Abstract Thin capitalization rules have...»

«ORGANIZATIONAL BEHAVIORAND HUMAN PERFORMANCE26, 238249 (1980) A Comparison of Portfolio Theory and Weighted Utility Models of Risky Decision Making PAUL E. LEHNER University of Michigan Weighted utility models attempt to account for risk preferences in terms of an expectation-like equation applied to the subjective evaluation of probabilities and outcomes, while Portfolio theory assumes that risk preference is a function of expected value and perceived risk. A pair of empirical predictions...»

«Convict Once And Other Poems Stephens, J. Brunton (James Brunton) (1835-1902) A digital text sponsored by Australian Literature Gateway University of Sydney Library Sydney http://purl.library.usyd.edu.au/setis/id/steconv © University of Sydney Library. The texts and images are not to be used for commercial purposes without permission Source Text: Prepared from the print edition published by George Robertson and Company Melbourne, Sydney, Adelaide and Brisbane 1885 340pp. All quotation marks...»

«comprar tester comprar tester Forex tester 2 comprar free-forex Forex Tester 2: Cómo Abrir Posiciones de Compra y Venta Forex tester 2 comprar. Por una parte, el hecho de querer operar y ser desesperados en esperar una MIL ANUNCIOS.COM Tester. Compra Compra-Venta de artículos de bricolaje de segunda mano tester. Artículos de Bricolaje de ocasión a los mejores precios. Forex tester 2 comprar forex-demo Forex Tester 2: Cómo crear un ambiente de trabajo Forex tester 2 comprar. Una de las...»

«Special Publication 800-61 (Draft) DRAFT Computer Security Incident Handling Guide Recommendations of the National Institute of Standards and Technology Tim Grance Karen Kent Brian Kim DRAFT Computer Security NIST Special Publication 800-61 (Draft) Incident Handling Guide Recommendations of the National Institute of Standards and Technology Tim Grance, Karen Kent, Brian Kim COMPUTER SECURITY Computer Security Division Information Technology Laboratory National Institute of Standards and...»

«Wakefield School Summer Camps 4439 Old Tavern Road The Plains, VA 20198 540-253-7500 www.wakefieldschool.org/summer Welcome to Wakefield School's Summer Camp program. We look forward to having your child join us for camp this summer. Summer Camps are Summer camps are open to ages either Junior Kindergarten – 12th grade. half-day camps (9:00 – 12:00 To register or 1:00 – 4:00) Go to www.wakefieldschool.org/summer or Click on the red “Register” button full-day camps First time visitors...»

«C. Zolopa 25 April 2014 TABLE OF CONTENTS. Resumen Ejecutivo 2 Executive Summary 4 Organizational & Contact Information 6 Introduction 7 Methodology 11 Results and Analysis 14 Limitations 15 Discussion and Conclusions 17 Acknowledgements 27 Bibliography 29 Appendices 32 C. Zolopa 25 April 2014 Dimensiones de exclusión social: La vivienda informal en la Ciudad de Panamá RESUMEN. Contexto. América Latina tiene el proceso de urbanización más rápido de las regiones del mundo. Los...»

«CHOCOLATE TREATS FOR CHOCOLATE LOVERS 101 RECIPES – PART ONE 1Chocolate Truffles ½ Cup unsalted butter 2 1/3 C confectioner’s sugar ½ C cocoa ¼ cup heavy or whipping cream 1 ½ teaspoon vanilla Centres: pecan, walnuts, whole almonds or after-dinner mints Coatings: coconut, crushed nuts, confectioners sugar Makes about 3 dozen truffles Cream butter in large mixer bowl. Combine 2 1/2 cups confectioners' sugar and the cocoa; add alternately with cream and vanilla to butter. Blend well....»

«What is. Integrated Community Sustainability Planning ? An Introduction to the City of Prince George Integrated Community Sustainability Plan (ICSP) February 25, 2008 (edits to October 2008) Prepared for: ICSP Communications Prepared by: Mark Fercho, ICSP Leader What is Integrated Community Sustainability Planning? 1 Introduction The concepts of Sustainability, and Integrated Community Sustainability Planning (ICSP) are recent trends in local government. These can be complex terms that are...»





 
<<  HOME   |    CONTACTS
2016 www.theses.xlibx.info - Theses, dissertations, documentation

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.