WWW.THESES.XLIBX.INFO
FREE ELECTRONIC LIBRARY - Theses, dissertations, documentation
 
<< HOME
CONTACTS



Pages:     | 1 |   ...   | 114 | 115 || 117 | 118 |   ...   | 156 |

«VOLUM E 1 1, N UM B E R 1 I S SN 2 1 6 8 - 0 6 1 2 F L ASH DR I V E I S SN 1 9 4 1 - 9 5 8 9 ON L I N E T h e In s t it ut e f o r Bu s i n e s s an ...»

-- [ Page 116 ] --

Hotel business entrepreneur (Service provider) should have seriously policy of preserving natural and environment and sustain operation in order to have real green hotel. Moreover, they should promote awareness about how to conserve natural resources, consume them wisely and efficiency in which conform to green platform. Last, the hotel should provide training course for employees to understand about environment concern activity and they can provide knowledge and perception to service user. In additional, the customer will receive new experience and impression of green hotel service from service provider.

REFERENCES

Department of Tourism (2012). Tourism development plan for annually liberalization tourism service in 2012-2017. Bangkok: Department of tourism of Ministry tourism and sport.

Department of Tourism (2012). Green hotel standard of Asian in Thai vision. Bangkok: Tourism Department of Ministry of Tourism and Sports.

Treethip Bootyam. Green Tourism for world sustainable and guideline for entrepreneur, executive journal

189.Bangkok University.

Sompong Sotharak, Dr.Kongkoon Tochaiwat, THREE-STAR HOTEL DEVELOPMENT PROCESS UNDER THE ASEAN GREEN HOTEL STANDARD FOR THAI ENTREPRENEURS.,Build Environment Research Associates Conference, BERAC 4, 2013 Faculty of Architecture and Planning, Thammasat University, May 23, 2013, Arunee Lomsetthi(2011) FACTORS AFFECTING SELECTING ACCOMMODATION OF FOREIGN VISITORS BANGKOK AREA. Rajamangala Technology University of Thayaburi.

Green Hotels Association.(2007). What Are Green Hotels. Retrieved from http://www.greenhotels.com/whatare.htm Ying-Chang Chen & Yu-Ta Chen. The Advantages of Green Management for Hotel Competitiveness inTaiwan: In the Viewpoint of Senior Hotel Managers. Journal of Management and Sustainability; Vol. 2, No. 2; 2012 GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 488 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1

APPROACHES AND METHODS IN ENGLISH SKILLS

DEVELOPMENT FOR JOB INTERVIEWING IN

TOURISM INDUSTRY: CASE STUDY OF TOURISM

INDUSTRY AND HOSPITALITY MANAGEMENT

STUDENTS, SUAN SUNANDHA RAJABHAT

UNIVERSITY

Kamonluk Phophan, Suan Sunandha Rajabhat University

–  –  –

The end of 2015, the ASEAN Economic Community will come into being; they are working on The ASEAN Mutual Recognition Arrangement on Tourism Professionals (MRA-TP) which is one forward-looking initiative designed to enable the mobility of employment for skilled tourism labor within each Member State.

Importantly, English will become the official language of ASEAN community because English is one of global language which uses to communicate around the world. Wherever you travel, you can see English words everywhere such as signs, news, advertisements, internet, especially in tourism industry. So, the objectives of the research are 1.) To find knowledge kit to enhance English skills for job interview and more opportunity to get a job in tourism industry, 2.) To enhance knowledge kit of English content for developing potential new graduate student in order to response labor market efficiency, 3.) To experiment and evaluate knowledge kit after developed of Tourism and Hospitality students, 4.) To investigate students’ satisfaction with the training program. Pre-experimental research method will be applied in this study by using Onegroup-pretest-posttest-design as a instrument. The sample for this research will be purposively selected to be 50 of the fourth year undergraduate students, Tourism Industry and Hospitality Management major, Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University, as of 2015. It will be conducted in 5 days (40 hours) in total.

JEL: M00 KEYWORD: Approaches in English Skills, English job interview, Tourism Industry

INTRODUCTION

As you know, English is an international language that is spoken in worldwide including Thailand.

Although English language is not a mother tongue of Thai people, but in nearly future Thailand will be a part of ASEAN Economic Community Member. ASEAN nations will open all border gates to welcome international visitors for entry and exit especially migrant workers who cross the land border to Thailand.

Importantly, English will become the official language of ASEAN community because English is one of global language which uses to communicate around the world. Wherever you travel, you can see English words everywhere such as signs, news, advertisements, internet, especially in tourism industry.

Tourism industry is crucial in Thailand’s economy because of not only generates high income to our country, but also indirectly in sectors such as lodging business, restaurant, souvenir shop, and transportation. By the end of 2015, the ASEAN Economic Community will come into being; they are working on The ASEAN Mutual Recognition Arrangement on Tourism Professionals (MRA-TP) which is one forward-looking initiative designed to enable the mobility of employment for skilled tourism labor within each Member State. Are Thai students ready for AEC? Thai students will be the important role for GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 489 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1 Tourism Industry as resource of the country, they still need to improve and develop their English language competency. Many researchers found that the Thai students are lack of confident to speak English with their teachers and classmates because of their ability of pronunciation especially the influence from the mother tongue. They also have no chance to speak English in their daily life. Many Thai students could not use English Skills effectively, especially listening and speaking (Jaiyai, Torwong, Usaha, 2005).





As a above, researcher realize that Thai language teachers at all levels should find knowledge kit to enhance English skills for job interview and more opportunity to get a job in tourism industry, use knowledge kit of English content for developing potential new graduate student in order to response labor market efficiency, and to experiment and evaluate knowledge kit after developed of Tourism and Hospitality students.

METHODOLOGY

Pre-experimental research method will be applied in this study by using One-group-pretest-posttest-design as a instrument. The Purposive Sampling of this research will be selected to be 50 of the fourth year undergraduate students, Tourism Industry and Hospitality Management major, Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University, as of 2015. It will be conducted in 5 days (40 hours) in total with English Camp Training, Interview role play, Classroom activities, Pre-test and Post-test, Activity Test kit, and satisfaction survey.

FINDINGS

Approaching in English Skills Development for job interviewing in Tourism Industry, the results of the study found that the knowledge kit as a tool for training program such as English camp, classroom activities, interviewing role play, games, and practices for 5 days (40 hours) assisted students feel more confident to speak English to teachers and classmates. English camp activity is the first rank of activity that most of students believed it can assist them to improve their speaking skill due to English-speaking environment.

Also they think that this kind of activity made them happy. The researcher found that the average scores of knowledge of English camp activity in post-test were significantly higher than pre-test scores at.05 level and its effect size was very large. Based on the survey, the students’ overall satisfaction with the English camp activity was at the highest level, followed by interviewing role play.

DISCUSSION

After implementation of knowledge kit as a tool, most of students were able to speak English effectively and they were more confident to speak out if compare with pre-test. After depth interview of 50 respondents, the native speaker and Human Resources Manager (the researcher as a observer) interviewed students and found that female students were more able to speak with more detail than male students when they gave the real situations (always happened in Tourism and Hospitality Industry), but if the criteria of the decisionmaking with real situation (case study) during English job interview many male students performed better than females. Therefore, the knowledge kit is one of the useful approaches in English Skills Development for job interviewing in Tourism Industry. Students need to practice and stay in English-speaking environment as much as they can. If they were familiar with English job interview or able to use English effectively in every situation, this helps students have more opportunity to get a job in tourism industry, and for developing potential new graduate student in order to response labor market efficiency.

REFERENCES

Chutima K. (2013). Implementation of English Speaking Skill in Tourism by Using Pictures of Tourist Attractions in Petchbun and Simulation for students of Petchabun Rajabhat University.

Petchabun Rajabhat University GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 490 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1 Harmer, J. (1984). The Practice of English Language Teaching. London: Longman.

Harmer, J. (1998). How to Teach English. Harlow: Longman Kanyapilai Kunchonsirimongkon (2015). Enhancing Basic English Writing from experiences out of the classroom: a case of 1st year Ailine Business students, Suan Sunandha Rajabhat University. Suan Sunandha Rajabhat University Khamkhien, A. (2010). Teaching English Speaking and English Speaking Tests in the Thai Context: A Reflection from Thai Perspective. English Language Teaching Journal, 3(1), 184-200.

Manussanun S. and Suksan S. (2012). Developing English Speaking Skills of Thai Undergraduate Students by Digital Storytelling through Websites. Suranaree University of Technology Sxuneeta K. (2013). Development of an English Camp Training Program to Enhance English Speaking Skills, English Camp Activity Knowledge and Social Skills for English Major Students, Faculty of Education, Silpakorn University. Silpakorn University

BIOGRAPHY

Kamonluk Phophan, Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University, 1 U-Thongnok Road, Dusit, Bangkok, Thailand 10300 GCBF ♦ Vol. 11 ♦ No. 1 ♦ 2016 ♦ ISSN 1941-9589 ONLINE & ISSN 2168-0612 USB Flash Drive 491 Global Conference on Business and Finance Proceedings ♦ Volume 11 ♦ Number 1

–  –  –

A major disaster in the US state of Hawaii could precipitate a drop or stoppage of a majority of business activities in the islands. As the most isolated island in the chain in the world, Hawaii has special needs for business continuity planning and supply chain management: Transportation travel times and import costs to Hawaii are significant (nearly all food, fuel, and building materials are shipped by boat), the island’s critical infrastructure is self-contained, the island’s economy is dependent on a handful of sectors and much commerce and business activity occurs in low-lying areas subject to coastal risks and hazards. Accordingly an business continuity planning architecture is put forth to better understand how disasters impact Hawaii’s businesses, how they recover, and how they might better prepare for unexpected, extreme events under conditions of climate change. In-depth interviews with logistics managers, security professionals, governmental officials and environmental economists were undertaken to investigate how companies in Hawaii perceive climate risks and supply chain disruptions and what they are doing to respond and address them.

JEL: G2; H84; M21 KEYWORDS: Supply Chain, Disaster Aid, Financial Crisis, Business Continuity, Business Economics

INTRODUCTION

As the most isolated island chain in the world, Hawaii has special needs for disaster preparedness and recovery. Transportation travel times and import costs to Hawaii are significant (nearly all food, fuel, and building materials are shipped by boat), the island’s critical infrastructure is self-contained and much commerce and business activity occurs in low-lying areas subject to coastal risks and hazards. Accordingly a major disaster could precipitate a drop or stoppage of a majority of business activities in the islands.

Knowing the challenges to post-disaster business sector recovery, UHWO DPEM faculty seek to better understand how disasters impact Hawaii’s businesses, how they recover, and how they might better prepare for unexpected and extreme events (whether a natural, health related, human-induced or technologic disaster).

The authors have contributed to a Business Recovery Center (BRC) proposal which is a collaboration among the Economic Development Agency (US Department of Commerce), the State Civil Defense (Hawaii Emergency Management agency) and University of Hawaii-West Oahu (UHWO). This designated business recovery hub will provide both outreach and dissemination of business recovery resources in addition to serving as a center for business continuity information, education and leadership. The center will help inform businesses of the importance of disaster preparedness; assist with post-disaster business recovery efforts; and create a robust business recovery network that shares the highest-level of management and governance and strives for continuous improvement.



Pages:     | 1 |   ...   | 114 | 115 || 117 | 118 |   ...   | 156 |


Similar works:

«Guía paso a paso para la fase de Implementación La fase de implementación se inicia cuando se toma acción para alcanzar los resultados esperados. En el contexto de cambio climático, esto puede implicar el involucramiento de nuevos aliados, monitoreo del entorno y ajuste del enfoque del proyecto, e incorporación de medidas para la preparación ante emergencias. El monitoreo y documentación del enfoque, resultados y lecciones del proyecto, constituyen un elemento importante en la etapa de...»

«calle bravo murillo 377 calle bravo murillo 377 Alquiler de oficina en calle Bravo Murillo, Oficina de 137 m², Alquiler de oficina en calle Bravo Murillo, 377, Ventilla-Almenara, Madrid, barrio Ventilla-Almenara Burger King Madrid Bravo Murillo, 377 Encuentra el horario, teléfono y cómo llegar a la tienda Burger King en Bravo Murillo, 377 de Madrid. También las ofertas y catálogos actuales. Como llegar de Calle Bravo Murillo, 377 a Ruta de carretera generada entre Calle Bravo Murillo, 377...»

«A Comprehensive Analysis of Novel Dairy Cooling Systems, Their Cooling Efficiency and Impact on Lactating Dairy Cow Physiology and Performance Item type text; Electronic Dissertation Authors Ortiz de Janon, Xavier Alejandro Publisher The University of Arizona. Rights Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of...»

«IMPACTO DEL CLIMA ORGANIZACIONAL EN EL DESEMPEÑO LABORAL MARTHA YANETH NIÑO BAUTISTA UNIVERSIDAD MILITAR NUEVA GRANADA ESPECIALIZACIÓN EN ALTA GERENCIA BOGOTÁ D.C., 2010 IMPACTO DEL CLIMA ORGANIZACIONAL EN EL DESEMPEÑO LABORAL MARTHA YANETH NIÑO BAUTISTA Trabajo presentado a: FANETH SERRANO LEDESMA UNIVERSIDAD MILITAR NUEVA GRANADA ESPECIALIZACIÓN EN ALTA GERENCIA BOGOTÁ D.C., 2010 1. INTRODUCCIÓN Este ensayo pretende determinar cuál ha sido el impacto de los resultados de la...»

«Knowledge and skills: practice leaders and practice supervisors Government consultation Launch date 28 July 2015 Respond by 1 September 2015 Contents Introduction 3 Who this is for 3 Issue date 3 Enquiries 3 Additional copies 4 The response 4 About this consultation 5 Background to the consultation 5 Respond online 6 Other ways to respond 6 Deadline 7 Knowledge and Skills for Practice Supervisors 8 Knowledge and Skills for Practice Leaders 12 Introduction Following a government consultation, in...»

«información básica sobre la enfermedad de alzheimer Qué es y qué puede hacer ¿Qué es la enfermedad de Alzheimer? La enfermedad de Alzheimer es una enfermedad cerebral que ocasiona problemas relacionados con la memoria, el pensamiento y el comportamiento. No es una parte normal del envejecimiento. El Alzheimer empeora con el tiempo. Aunque los síntomas pueden variar mucho, el primer problema que muchas personas notan es el olvido lo suficientemente grave como para afectar su capacidad...»

«What are the Obligations of Local Authorities and Schools in Relation to Bullying? A Discussion Paper based on the proceedings of an Anti-Bullying Network Seminar for Invited Delegates, held in Moray House School of Education at the University of Edinburgh The Anti-Bullying Network is funded by the Scottish Executive and based at the University of Edinburgh. Copies of this document have been sent to delegates, who attended the seminar, Scottish Local Authorities, the Scottish Council for...»

«HATE, VIOLENCE, AND DEATH ON MAIN STREET USA Hate, Violence, and Death on Main Street USA A Report on Hate Crimes and Violence Against People Experiencing Homelessness 2008 Published in August 2009 HATE, VIOLENCE, AND DEATH ON MAIN STREET USA TABLE OF CONTENTS About the National Coalition for the Homeless.. 3, 4 Acknowledgements..5, 6 2008 ANNUAL REPORT Title Page...7 Dedication...8 Executive Summary..9-12 Purpose, Methodology, and Previous Reports..13,14 Introduction..15, 16 Historical Summary...»

«GAME’S NOT OVER © Institut umění – Divadelní ústav, Aura-Pont, DILIA ISBN 978-80-7008-265-2 (pdf) ISBN 978-80-7008-278-2 (epub) ISBN 978-80-7008-279-9 (mobi) SCORE 2011 LIVES 12 GAME’S NOT OVER New Czech Plays (not only) for Your Tablet / E-Reader Special Bonus: Two Brand New Plays from Slovakia Radmila Adamová David Drábek Vladislava Fekete Magdaléna Frydrych Gregorová Arnošt Goldflam Václav Havel Viliam Klimáček Petr Kolečko Kateřina Rudčenková Roman Sikora Milan...»

«The Evaluation of Saskatchewan’s Children Exposed to Domestic Abuse Programs Final Report Leslie Tutty, Ph.D., RSW Academic Research Coordinator, RESOLVE Alberta Full Professor, Faculty of Social Work Sarah Anne LeDrew, B.A. Research Assistant, RESOLVE Alberta and Paige Abbott, M.Sc. Research Associate, RESOLVE Alberta In collaboration with Karen McGillivray, Director of Shelter and Social Programming and The YWCA of Regina’s Evaluation of Saskatchewan Interventions for Children Who Witness...»

«PŘEHLEDOVÉ STATI Sociální konstruktivismus JIŘÍ KABELE* Fakulta sociálních věd Univerzity Karlovy, Praha Social Constructivism Abstract: Sociology and other social sciences are influenced by constructivism when they connect the transformation of static and traditional societies into modern and dynamic ones predominantly with the division of labour (Marx, Durkheim, Weber, Pareto, American pragmatic sociology etc.) The social constructivism of Schütz, Berger, Luckmann and Goffman...»

«Correspondencias entre el nazismo y la Inquisición 3 Misterio de un hombre en la selva 5 Gerald Siegmund: Teorías para bailar un recuerdo 7 La intimidad de una nación 10 La quiebra de la civilización occidental 12 Escritura en primer plano 19 Miserias de Blancanieves 20 Cada hombre es un mundo 22 Tierras pampeanas y alrededores 31 Las palabrotas 33 Técnica y naturaleza 35 Cerca de la revolución 40 El final del sexo dibujado 43 Nat King Cole como materia vanguardista 45 París y un...»





 
<<  HOME   |    CONTACTS
2016 www.theses.xlibx.info - Theses, dissertations, documentation

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.